Support

We're here to help you get the most out of UFast Note.

Frequently Asked Questions

Find quick answers to common questions.

When you open UFast Note, the keyboard appears automatically so you can start typing immediately. No need to tap on a text field or create a new note first. Just open the app and type.
Yes. When you set a PIN, your notes are encrypted on your device before being sent to the server. The encryption key is derived from your PIN and never leaves your device. Even our administrators cannot read your encrypted notes on the server.
If you forget your PIN, you can reset it using your Recovery Key. Your existing notes will remain fully accessible after the reset. A Recovery Key is issued when you first set your PIN — store it in a safe place. If you lose both your PIN and Recovery Key, your encrypted notes cannot be recovered. This is by design to ensure that only you can access your data.
Sign in with your Google account on each device. Your notes will automatically sync in the background. Make sure you use the same Google account on all devices. Synced notes remain encrypted during transfer and storage.
Pro is a one-time purchase (no subscription) that unlocks: Ad-Free Experience with no banner or interstitial ads, Custom Font Upload (TTF/OTF) to use any font you love, Premium Paper Textures that give your notepad a realistic paper feel, and Wallpapers to customize your background. 34 fonts are free for everyone. All core features (zero-touch memo, auto-save, encryption, cloud sync) are free.
Sign in with the same Google account you used for the purchase, then go to Settings and tap "Restore Purchase." Your Pro features will be restored automatically. If you have trouble, make sure you're using the same Google account that was used for the original purchase.
You can request a refund within 7 days of purchase, regardless of usage, through Google Play Customer Support. No reason is required. After 7 days, refunds are not available as Pro is a digital content product delivered immediately upon purchase. For details, see our Terms of Service.
You can request account deletion directly from the App: Settings > Account > Delete Account. Your request will be reviewed and processed within 30 days. Note that this action is irreversible.

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