Support

When you open UFast Notepad, the keyboard appears automatically so you can start typing immediately. No need to tap on a text field or create a new note first. Just open the app and type.

Yes. When you set a PIN, your notes are encrypted on your device before being sent to the server. The encryption key is derived from your PIN and never leaves your device. Even our administrators cannot read your encrypted notes on the server.

Unfortunately, if you forget your PIN, we cannot recover your encrypted notes. This is by design — it ensures that only you can access your data. We recommend keeping your PIN in a safe place. You can reset your PIN, but previously encrypted notes will not be accessible without the original PIN.

Sign in with your Google account on each device. Your notes will automatically sync in the background. Make sure you use the same Google account on all devices. Synced notes remain encrypted during transfer and storage.

Pro is a one-time purchase (no subscription) that unlocks: Premium Fonts for a personalized writing experience, Premium Paper Textures that give your notepad a realistic paper feel, and Wallpapers to customize your background. All core features (zero-touch memo, auto-save, encryption, cloud sync) are free.

Sign in with the same Google account you used for the purchase, then go to Settings and tap "Restore Purchase." Your Pro features will be restored automatically. If you have trouble, make sure you're using the same Google account that was used for the original purchase.

Pro purchases are processed through Google Play. You can request a refund within 48 hours of purchase through Google Play. After 48 hours, refund eligibility is determined by Google Play's refund policy. Visit Google Play's Help Center for more details.

Send an email to support@bizplano.com with the subject "Account Deletion Request" and include the email address associated with your account. We will delete your account and all associated data within 30 days. Note that this action is irreversible.